Updates and fixes for your PC and printer. HP Support Assistant Built-in automated support. Find an HP certified service center Get help with a repair. Contact HP Support Open a case or get help. Ask Our Virtual Agent.ĭoes your computer make beeping sounds or have blinking lights on boot-up? Notebook PCs. Need help with your printer? Click below for assistance. Need to Diagnose issues outside of the Operating System? Video: Learn how to boot windows. Enter the failure ID code to start the repair process.
HP PC Hardware Diagnostics Windows The HP PC Hardware Diagnostics Windows tool offers driver checks and updates on select components while also providing the ability to test the hardware components of your computer, quickly diagnoses hardware failures, streamlines support calls to HP, and can help avoid returns of working hardware. These tests allows you to quickly know if you have a hardware failure, simplifies the troubleshooting to streamline support calls to HP, and avoids returns of working hardware components. This is available only on select business products, click Learn More below for more information. This video will help you isolate where the problem is occuring and give you steps on how to fix it. This tool runs outside of the Operating System, is easy to use, and in just a few simple steps can greatly assist in troubleshooting hardware problems quickly. The tool executes in the UEFI environment outside of the operating system allowing hardware failures to be isolated from issues that could be caused by the operating system or other software components. You will then be directed to the resources you need to get your PC repair started. Did the diagnostic tool generate a digit failure ID code? After downloading, installing and running the diagnostic tool on your computer, did it generate a digit failure ID code? If our support tools have determined your PC needs a repair and you received a 24 digit error code please enter it below along with your product number. Supports Windows 10 and 11 Operating Systems. The HP PC Hardware Diagnostics Windows tool offers driver checks and updates on select components while also providing the ability to test the hardware components of your computer, quickly diagnoses hardware failures, streamlines support calls to HP, and can help avoid returns of working hardware. HP PC Hardware Diagnostics Windows come pre-installed on new HP computers, if not on your computer, you can download it using the download button below.
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